身份驗證
如果您在日本境內申請我們的CALL SIM(附語音通話),需要透過以下其中一種方式完成身分驗證:
您需要以下來完成身份驗證:
您需要以下來完成身份驗證:
用於身份驗證的二維碼
提交線上申請表後,您可從「 我的頁面 」或電子郵件進入「初始付款與身分驗證」頁面,並在 ATM 上掃描頁面中的二維碼開始身分驗證。
在留卡
請準備好您的在留卡,以便在ATM上進行身份驗證。
JP SMART 電話號碼
請輸入說明頁面中提供的電話號碼,以完成身分驗證程序。您可從「 我的頁面 」進入該頁面。
ATM機操作步驟指南
1
請先進入ATM介面,然後點選 “Other Services”。
2
請選擇“If you have a QR Code” 選單。
3
請將螢幕上的 QR碼對準 ATM 掃描口。並將螢幕亮度調高。
4
請閱讀 SevenBank ATM 的條款/協議,然後點選”Agree”按鈕。
5
請閱讀JP SMART SIM的身份驗證條款,然後點選”Agree”按鈕。
6
請選擇「在留卡」作為您要驗證的身份證明文件。
7
請依照上圖所示放置卡片,然後點選 “Shoot” 按鈕。
8
下一步將進行臉部拍攝。請確保臉部清晰可見,並按照ATM螢幕上的指示操作,然後點擊“Confirm”按鈕。
9
在此步驟中,請將您的在留卡放在原位,並看向螢幕上方的ATM攝影機。
10
請將您的在留卡翻到背面,將其放在左側(如上圖所示),然後點選“Confirm” 按鈕。
11
將在留卡依圖示放置好後,請點選 “Shoot” 按鈕。
12
請從 ATM 取出您的在留卡。接下來,請輸入電話號碼。
13
在此畫面上,請輸入申請後透過電子郵件收到的 JP SMART SIM 指定手機號碼。
14
請確認電話號碼是否正確,然後點選 “Confirm” 按鈕。
15
手續已完成。請保留收據,直至您的申請審核完畢。
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常見問題
身份驗證需要多久時間?
ATM 操作通常只需幾分鐘。若在日本時間下午 2 點前完成初始付款與身分驗證,並經我們確認無誤後,將於當天透過電子郵件發送 eSIM 啟用碼,或寄出 SIM 卡。
需要在線上上傳我的在留卡嗎?
網上申請時無需上傳在留卡照片。提交申請後,只需前往 Seven Bank ATM,使用在留卡完成身分驗證即可。
如果身分驗證失敗怎麼辦?
如果您無法在 Seven Bank 的 ATM 機上完成驗證,請 與我們聯絡 。我們將在營業時間內盡快為您提供協助。
可以使用任何的ATM嗎?
您只能在 Seven Bank ATM 機上完成身份驗證。您可以在 Google 地圖上搜尋「Seven Bank ATM」找到離您最近的 ATM 機。
哪裡有 Seven Bank ATM?
您可以在 Google 地圖搜尋「Seven Bank ATM」,找到最近的 ATM。大多數 7-Eleven 便利商店都設有該 ATM,因此若選擇 MyPayment(便利商店付款),即可在同一地點完成初始費用付款與身分驗證。
如何透過佐川急便完成身份驗證
準備好身分證明文件
在包裹送達時,請向佐川急便的配送人員出示您在申請時上傳的身分證明文件正本。
親自簽收
SIM卡或eSIM啟用碼務必由您本人親自簽收。無論家人、朋友或任何非本人之第三方,均無法進行代領。
若未能順利簽收包裹時
若配送時您不在家,請確認投遞至信箱中的「配送通知單」,並按照單據上的指示,聯繫物流公司重新安排配送。
常見問題
身份驗證需要多長時間?

需由契約者本人親自簽收SIM卡或內含eSIM啟用碼的文件,身分驗證才算完成。驗證完成後, 便可開始使用SIM卡或eSIM。

SIM包裹何時會送達?身分驗證又會在何時進行?

在確認您完成初期費用支付並在申請內容通過審查後,我們便會透過佐川急便寄出您的SIM。

通常作業時間

  • 下午2點前完成:當日出貨
  • 下午2點後完成:將於下一營業日出貨

年末年始

1. 新辦SIM時

  • 12月28日中午12:00前完成 → 當天發送
  • 12月28日中午12:00後至1月5日前完成 → 將於1月5日起依序發送
  • 1月6日及之後完成 → 正常辦理流程

2. 攜碼轉入時

  • 12月25日下午2:00前完成 → 當天發送
  • 12月25日下午2:00後至1月5日前完成 → 將於1月5日起依序發送
  • 1月6日及之後完成 → 正常辦理流程

重要提示

  • 當日出貨服務僅在付款確認和申請審核均完成後提供。
  • 出貨日期可能會因運輸條件和庫存情況而異。
  • 如果您指定的配送日期無法安排,包裹將於最早可配送日盡快寄出。
  • 對於佐川急便無法送達的偏遠島嶼或地區,可能會改以其他配送方式寄送。
需要線上上傳身分證明文件嗎?

是的。請在進行線上申請手續時上傳您的身分證明文件。此外,當包裹送達時,您也必須向佐川急便的配送人員出示同一份身分證明文件的正本。

其他人可以代領我的SIM包裹嗎?

不行。SIM卡或eSIM啟用文件務必由您本人親自簽收。無法由代理人代為領取。

若無法順利簽收包裹,該怎麼辦?

若配送時您不在家,佐川急便會將「配送通知單」投遞至您的信箱。請按照單據上記載的指示, 辦理再配送即可。

How to Pick Up Your SIM at Airport
Prepare Your Passport
Upload your passport during the application process. When picking up your SIM card, please show the same passport to the Sagawa staff for identity verification.
Pick Up Your SIM Yourself
Your SIM card can only be picked up by you. Please bring your passport and the confirmation email you received when collecting your SIM card.
Bring Your Confirmation Email
Please show the confirmation email you received together with your passport during SIM card pickup. SIM cards cannot be received by family members, friends, or anyone else on your behalf.
JP SMART CALL - Important Points
JP SMART DATA - Important Points
Details On Important Points
Contract Terms
Privacy Policy
How to Pick Up Your SIM at Airport
Narita Airport T1 (7am - 8pm)

How to get from "Narita Airport T1 North Wing" to JAL ABC Arrival Counter https://youtu.be/jiD1Jdplm98

How to get from "Narita Airport T1 South Wing" to JAL ABC Arrival Counter https://youtu.be/-FjRDOLOmxM

Narita Airport T2 (7am - 8pm)

How to get from "Narita Airport T2 A lobby" to JAL ABC Arrival Counter https://youtu.be/FMv1n_B1nfw

How to get from "Narita Airport T2 B lobby" to JAL ABC Arrival Counter https://youtu.be/SaCiWA_ql5A

Haneda Airport T3 (7am to 8pm)

How to get from Haneda Airport T3 to JTB Meeting Counter. https://youtube.com/shorts/6leZGRAAK-M

Frequently Asked Questions
How long does identity verification take?

Identity verification is completed when your SIM card or eSIM activation document is delivered by Sagawa courier. After successful verification, your SIM card or eSIM activation can be used immediately.

When will my SIM package arrive and identity verification be conducted?

Your SIM package will be shipped via Sagawa Express after your application review and initial payment are completed.

Regular Period

  • Applications completed by 2:00 PM: Shipped on the same day. Earliest delivery: approximately 4 days later. Example: Applied at 1:00 PM on 5/12 → Earliest delivery from 5/16
  • Applications completed after 2:00 PM: Processed on the next business day. Earliest delivery: approximately 5 days later. Example: Applied at 4:00 PM on 5/12 → Earliest delivery from 5/17

Year-End & New Year Schedule

1. New SIM

  • Applications completed by 12:00 PM on 12/28 → Earliest delivery from 1/1
  • Applications completed between 12/28 after 12:00 PM and 1/5 → Earliest delivery from 1/9
  • Applications from 1/6 onward → Regular schedule applies

2. MNP SIM

  • Applications completed by 2:00 PM on 12/25 → Earliest delivery from 12/29
  • Applications completed after 2:00 PM on 12/25 through 1/5 → Earliest delivery from 1/9
  • Applications from 1/6 onward → Regular schedule applies

Important Notes

  • Same-day shipping is available only after both payment confirmation and application review are completed.
  • Delivery dates may vary depending on shipping conditions and availability.
  • If your selected delivery date is unavailable, the package will be shipped on the earliest possible date.
  • For remote islands or areas where Sagawa Express cannot deliver, an alternative shipping method may be used.
  • Identity verification will be conducted as part of the application review process before shipment.
Do I need to upload my ID online?

Yes. Please upload your ID document during the online application process. You will also need to present the same ID to the Sagawa courier staff upon delivery.

Can someone else receive my SIM card?

No. Your SIM card or eSIM activation document must be received by you in person. Delivery cannot be accepted by someone else on your behalf.

What happens if I miss the delivery?

If you are unavailable during delivery, Sagawa courier will leave a delivery notice slip in your mailbox. Please follow the instructions on the slip to request a redelivery.