以下が必要です:
お客様のSIMカードまたはeSIMのアクティベーションコードが記載された書類が契約者ご本人様が直接受け取られて本人確認が完了となります。本人確認後、SIMカードまたはeSIMをご利用いただけるようになります。
初期費用のお支払いおよび申込内容の審査が完了次第、SIMは佐川急便にて発送いたします。
通常時
- 午後2時までに完了した場合:当日発送
- 午後2時以降に完了した場合:翌営業日に発送
年末年始
1. 新規SIMの場合
- 2月28日午後12時までに完了 → 当日発送
- 12月28日午後12時以降~1月5日までに完了 → 1/5より順次発送
- 1月6日以降に完了 → 通常スケジュール
2. MNP転入の場合
- 12月25日午後2時までに完了 → 当日発送
- 12月25日午後2時以降~1月5日までに完了 → 1/5より順次発送
- 1月6日以降に完了 → 通常スケジュール
注意事項
- 当日発送は、お支払い確認と申請審査の両方が完了した後にのみ可能です。
- 配送日は、配送状況や在庫状況により変動する場合がございます。
- ご指定の配送日が選択できない場合は、可能な限り早い日に発送いたします。
- 離島や佐川急便の配送対象外地域への配送には、別の配送方法を用いる場合がございます。
はい。オンライン申込手続きの際に、本人確認書類をアップロードしてください。配達時にも、佐川急便の配達員に同じ本人確認書類を提示する必要があります。
いいえ。SIMカードまたはeSIMのアクティベーションコードが書かれた書類は、ご本人様が直接お受け取りいただく必要があります。代理人による受け取りはできません。
ご不在の場合は、佐川急便が不在票を郵便受けに投函いたします。不在票に記載されている指示に従って再配達依頼をしてください。
How to get from "Narita Airport T1 North Wing" to JAL ABC Arrival Counter https://youtu.be/jiD1Jdplm98
How to get from "Narita Airport T1 South Wing" to JAL ABC Arrival Counter https://youtu.be/-FjRDOLOmxM
How to get from "Narita Airport T2 A lobby" to JAL ABC Arrival Counter https://youtu.be/FMv1n_B1nfw
How to get from "Narita Airport T2 B lobby" to JAL ABC Arrival Counter https://youtu.be/SaCiWA_ql5A
How to get from Haneda Airport T3 to JTB Meeting Counter. https://youtube.com/shorts/6leZGRAAK-M
Identity verification is completed when your SIM card or eSIM activation document is delivered by Sagawa courier. After successful verification, your SIM card or eSIM activation can be used immediately.
Your SIM package will be shipped via Sagawa Express after your application review and initial payment are completed.
Regular Period
- Applications completed by 2:00 PM: Shipped on the same day. Earliest delivery: approximately 4 days later. Example: Applied at 1:00 PM on 5/12 → Earliest delivery from 5/16
- Applications completed after 2:00 PM: Processed on the next business day. Earliest delivery: approximately 5 days later. Example: Applied at 4:00 PM on 5/12 → Earliest delivery from 5/17
Year-End & New Year Schedule
1. New SIM
- Applications completed by 12:00 PM on 12/28 → Earliest delivery from 1/1
- Applications completed between 12/28 after 12:00 PM and 1/5 → Earliest delivery from 1/9
- Applications from 1/6 onward → Regular schedule applies
2. MNP SIM
- Applications completed by 2:00 PM on 12/25 → Earliest delivery from 12/29
- Applications completed after 2:00 PM on 12/25 through 1/5 → Earliest delivery from 1/9
- Applications from 1/6 onward → Regular schedule applies
Important Notes
- Same-day shipping is available only after both payment confirmation and application review are completed.
- Delivery dates may vary depending on shipping conditions and availability.
- If your selected delivery date is unavailable, the package will be shipped on the earliest possible date.
- For remote islands or areas where Sagawa Express cannot deliver, an alternative shipping method may be used.
- Identity verification will be conducted as part of the application review process before shipment.
Yes. Please upload your ID document during the online application process. You will also need to present the same ID to the Sagawa courier staff upon delivery.
No. Your SIM card or eSIM activation document must be received by you in person. Delivery cannot be accepted by someone else on your behalf.
If you are unavailable during delivery, Sagawa courier will leave a delivery notice slip in your mailbox. Please follow the instructions on the slip to request a redelivery.
