CALL SIM
DATA SIM
PREPAID SIM
Anda diwajibkan untuk melakukan verifikasi identitas melalui salah satu metode di bawah ini:
Verifikasi identitas selesai ketika kartu SIM atau dokumen aktivasi eSIM Anda diterima secara langsung. Setelah verifikasi berhasil, kartu SIM atau aktivasi eSIM Anda dapat digunakan.
Paket SIM Anda akan dikirim melalui Sagawa Express setelah pembayaran awal dan peninjauan aplikasi Anda selesai.
Periode Reguler
- Selesai sebelum pukul 14.00: Dikirim pada hari yang sama.
- Selesai setelah pukul 14.00: Diproses pada hari kerja berikutnya.
Jadwal Akhir Tahun & Tahun Baru
1. SIM Baru
- Selesai sebelum pukul 12:00 siang pada tanggal 28/12 → Pengiriman paling awal mulai tanggal 1/1
- Selesai antara tanggal 28/12 setelah pukul 12:00 siang dan tanggal 5/1 → Pengiriman paling awal mulai tanggal 9/1
- Selesai mulai tanggal 6/1 dan seterusnya → Jadwal reguler berlaku
2. SIM MNP
- Selesai sebelum pukul 14:00 siang pada tanggal 25/12 → Pengiriman paling awal mulai tanggal 29/12
- Selesai setelah pukul 14:00 siang pada tanggal 25/12 hingga tanggal 5/1 → Pengiriman paling awal mulai tanggal 9/1
- Selesai mulai tanggal 6/1 dan seterusnya → Jadwal reguler berlaku
Catatan Penting
- Pengiriman di hari yang sama hanya tersedia setelah konfirmasi pembayaran dan peninjauan aplikasi selesai.
- Tanggal pengiriman dapat bervariasi tergantung pada kondisi dan ketersediaan pengiriman.
- Jika tanggal pengiriman yang Anda pilih tidak tersedia, paket akan dikirim pada tanggal paling awal yang memungkinkan.
- Untuk pulau terpencil atau daerah yang tidak dapat dijangkau oleh Sagawa Express, metode pengiriman alternatif mungkin akan digunakan.
Ya. Silakan unggah dokumen identitas Anda selama proses aplikasi online. Anda juga perlu menunjukkan identitas yang sama kepada petugas kurir Sagawa saat pengiriman.
Tidak. Kartu SIM atau dokumen aktivasi eSIM Anda harus Anda terima sendiri. Pengiriman tidak dapat diterima oleh orang lain atas nama Anda.
Jika Anda tidak ada di tempat saat pengiriman, kurir Sagawa akan meninggalkan slip pemberitahuan pengiriman di kotak surat Anda. Silakan ikuti petunjuk pada slip tersebut untuk meminta pengiriman ulang.
How to get from "Narita Airport T1 North Wing" to JAL ABC Arrival Counter https://youtu.be/jiD1Jdplm98
How to get from "Narita Airport T1 South Wing" to JAL ABC Arrival Counter https://youtu.be/-FjRDOLOmxM
How to get from "Narita Airport T2 A lobby" to JAL ABC Arrival Counter https://youtu.be/FMv1n_B1nfw
How to get from "Narita Airport T2 B lobby" to JAL ABC Arrival Counter https://youtu.be/SaCiWA_ql5A
How to get from Haneda Airport T3 to JTB Meeting Counter. https://youtube.com/shorts/6leZGRAAK-M
Identity verification is completed when your SIM card or eSIM activation document is delivered by Sagawa courier. After successful verification, your SIM card or eSIM activation can be used immediately.
Your SIM package will be shipped via Sagawa Express after your application review and initial payment are completed.
Regular Period
- Applications completed by 2:00 PM: Shipped on the same day. Earliest delivery: approximately 4 days later. Example: Applied at 1:00 PM on 5/12 → Earliest delivery from 5/16
- Applications completed after 2:00 PM: Processed on the next business day. Earliest delivery: approximately 5 days later. Example: Applied at 4:00 PM on 5/12 → Earliest delivery from 5/17
Year-End & New Year Schedule
1. New SIM
- Applications completed by 12:00 PM on 12/28 → Earliest delivery from 1/1
- Applications completed between 12/28 after 12:00 PM and 1/5 → Earliest delivery from 1/9
- Applications from 1/6 onward → Regular schedule applies
2. MNP SIM
- Applications completed by 2:00 PM on 12/25 → Earliest delivery from 12/29
- Applications completed after 2:00 PM on 12/25 through 1/5 → Earliest delivery from 1/9
- Applications from 1/6 onward → Regular schedule applies
Important Notes
- Same-day shipping is available only after both payment confirmation and application review are completed.
- Delivery dates may vary depending on shipping conditions and availability.
- If your selected delivery date is unavailable, the package will be shipped on the earliest possible date.
- For remote islands or areas where Sagawa Express cannot deliver, an alternative shipping method may be used.
- Identity verification will be conducted as part of the application review process before shipment.
Yes. Please upload your ID document during the online application process. You will also need to present the same ID to the Sagawa courier staff upon delivery.
No. Your SIM card or eSIM activation document must be received by you in person. Delivery cannot be accepted by someone else on your behalf.
If you are unavailable during delivery, Sagawa courier will leave a delivery notice slip in your mailbox. Please follow the instructions on the slip to request a redelivery.