vector image of a girl using a laptop with wifi
  • image of no credit card 3GB high-speed data available for daily use
  • image of residence card No Binding Contract!
  • image of no credit card No Credit Card Needed!
  • APPLY NOW!

JP SMART SIM IS THE NO.1 SIM CARD CHOSEN BY FOREIGN NATIONALS!

No1 Ranked No.1 as the most popular SIM card service among foreign nationals
No1 Ranked No.1 as the SIM card service with the best network coverage
No1 Ranked No.1 as the SIM card service with the greatest level of customer satisfaction among foreign nationals

According to Japan Marketing Research Association findings. Investigation outline: Brand name and Brand Image Investigation - March 2019

Why choose JP SMART WIFI?

Unlimited Connection

3GB high-speed data available for daily use

With 3GB of high-speed internet connection available every day, you can enjoy watching video and playing game anytime.

No Binding Contract

No Binding Contract

You are able to terminate your contract anytime, as we do not have any binding contracts on the usage period.

No Credit Card Needed

No Credit Card Needed

You are able to pay your bills at the nearest convenience store.

First Month Free

Monthly Fee for 1st Month is FREE

Monthly fee is free for the month of application.

Simple Application

Simple Application

You are able to apply online easily.
Upload just your Residence card photos as your identity verification documents.

Free Shipping

Free Shipping

Your order will be sent by using Yamato's compact box service, and sent to your registered address on your Residence card. (Free shipping)

If it exceeds 3GB high speed per day, the speed of the connection will be reduced and recovered on the next day.

Plan Rates

SMART WIFI
  • 3GB high-speed data available for daily use
  • Free rental device

5,980 yen/mo

(6,578 yen/month tax included)

Apply Now!

+ Safety Support Pack

6,480 yen/mo

(7,128 yen/month tax included)

Apply Now!

※A contract administration fee of 5,500 yen(tax included) will be required during your first time of application.

Plan 3GB/Day
Monthly Fee 6,578 yen(tax included)
Data Size 3GB/Day
Connection Limitations For the huge data usage at one time, the speed limit would be applied due to possible illegal download activities and the view of fair usage of the internet. The speed limit would be resolved the next day.
1st Month Free
Contract Administration Fee 5,500 yen(tax included)
Contract Termination Fee 3,300 yen(tax included) Campaign price! 0 yen
Deposit None
Minimum Contract Term None
Area The best telecom-company will be selected according to the customer's address.
Device Designated model by our company.
Payment Method Smartpit, Credit card, Alipay, Wechat pay
Option Plan
The Safety Support Pack 550 yen/month tax included
The penalty fee will be largely reduced if your device is broken or lost.

Malfunctioning: Free exchange

Damaged: Free exchange (Original price: 22,000 yen(tax included))

Lost: 11,000 yen(tax-included) (Original price: 22,000 yen(tax included))

Other Points to Note
Minimum Contract Period None
Required Documents for Application Residence card (Valid for more than 30 days)
Plan Change Available (applies from next month)
  • Free of charge of 1st month is only available for customers who used at least 3 months. (Except the contract month)
  • Since the contract-month is free of charge and the initial fee included the monthly charge of 2nd month, the soonest timing that you can terminate your contract would be at the 2nd month.
  • Safety Support pack: Only available at application phase.
    ※When device is lost: 11,000 yen (tax included). When damaged: Free of charge (both would be 22,000 yen tax included without safety support pack). When malfunctioning: Free of charge.
  • If we do not receive your returned device after you have terminated your contract, you will be charged 22,000 yen (tax included), or 11,000 yen(tax included) with subscription of safety support pack.
  • The contract termination month would be the month which the WIFI router arrived Kyoto Office.
    If you want to terminate the contract next month, please contact the customer service centre before 23rd of the previous month. Then, please return the WIFI router, USB cord and adaptor to our Kyoto office.
    If you lost the USB cord, 2,200 yen(tax included) will be charged from your account. (With Safety Support Pack: 1,100 yen(tax included))
    Please be kindly reminded that if your WIFI router does not arrive before the end of the month, a monthly fee of next month will be charged.
    Example: If the preferred contract termination month is October, please contact us before 23rd September.

Device

※Device type cannot be selected.

Cloud Wifi Router

U2s

Model U2s
Mass 151g
Size 127 x 65.7 x 14.2 mm
Battery 3,500 mAh
Continuous Usage endurance 12 hours
WiFi Spec. IEEE802.11b/g/n
Maximum Connectable Devices 5
Battery Capacity 3,500 mAh
Maximum Connection Speed Download 150Mbps Upload 50Mbps
Cellular Frequencies LTE-FDD Band: 1/2/3/4/5/7/8/9/17/19/20
LTE-TDD Band: 38/39/40/41
WCDMA Band: 1/2/4/5/6/8/9/19
GSM: 850/900/1800/1900 MHz
CDMA/EVDO: BC0/BC1
Cloud Wifi Router

MF855

Model MF855
Size: about 75 × 102.2 × 22.3mm
Weight: about 235g
Maximum number of connecting devices: Wi-Fi connection: 8 devices + USB connection: 1 device. Total: 9 devices.
Continuous connection time ※1: About 18.5 hours
Continuous standby time ※1: About 1560 hours
Battery capacity: 7800mAh
1 Varies depending on connection and usage conditions.
Cloud Wifi Router

FS030W

Model FS030W
Size: about 74.0 x 74.0 x 17.3 mm
Weight: about 128g
Simultaneous connection device: 15 devices
Continuous communication time ※1: Wireless LAN communication up to 20 hours (LTE), Bluetooth up to 24 hours (LTE)
Continuous standby time (when wireless is off) ※1: About 600 hours
1 Varies depending on connection and usage conditions.

How To Order

Apply Online

STEP 1

Apply Online

Fill in the application form online, and upload photos of both sides of your Residence card.

Complete payment

STEP 2

Complete payment

Complete payment for the inital fee. (Contract administration fee + Monthly fee for next month)

Receive Package

STEP 3

Receive Package

The Wifi device will be sent with free shipping, and sent out on the same day of application at the shortest.

Start Usage

STEP 4

Start Usage

Turn on the power to connect to internet.

How To Return

Contact Our Customer Support Center

STEP 1

Contact Our Customer Support Center

Fill in the inquiry form with your name, registered email, SSID of device, and tell us that you want to terminate your contract.

Complete Payment

STEP 2

Complete Payment

Please confirm the reply from our customer support center, which details of the contract termination fee will be included, and complete the payment. (Skip to Step 3 if you have applied during our campaign period, where contract termination fee is free)

Return the Rental Kit

STEP 3

Return the Rental Kit

Put the wifi device, usb cable, and AC adapter inside the "Letter Pack" sent to you along with the kit, and put the Letter Pack inside your nearest postbox.

Check

STEP 4

All Procedures Done

All procedures will be complete once the device arrives at DX Hub's office.
(A penalty fee will be charged if the device is broken.)

Payment Method

コンビニエンスストア Convenience Store
クレジットカード Credit card
その他各種決済サービス Other Payment Methods

Frequently asked questions

What is the cover area?

We support networks of multiple domestic carriers. The network of the most suitable carrier will be automatically connected depending on the usage situation and environment. (Customers cannot select carrier) However, please note that there may be some cases which WIFI is not able to be connected, including areas where are difficult to receive radio waves or areas where the product is not compatible with.

What's the internet speed?

According to the LTE Best Effort, download speed can go up to 150 Mbps and upload speed can go up to 50 Mbps at maximum (It is reduced to 375 kbps if exceeding the allowed limit).

Can I stop for one month when I return my country?

Unfortunately, temporary suspension of service is not available.

Can I use it overseas?

The Wifi internet service can only be used within Japan.

Where can I receive it?

The device kit will be sent to you place of stay in Japan. (Address registered on Residence card)

Am I able to change my delivery address after I place the order?

Please note that the device kit can only be sent to the address registered on your Residence card.

Am I able to track my package?

After the kit is sent out, we will notify you with the tracking number and shipping information through email.

Will I be charged even when I'm not using it?

The monthly fee will still be charged even if you aren't using the service.

What payment methods are there? What is SmartPit?

You are able to complete your payment through credit card, SmartPit (payment at convenience store), Wechat Pay, and Alipay. For details, please check the Payment Methods page. Click here for Payment Methods >

How do I return it?

Please put the device, USB cord, and AC adapter into the "Letter Pack" we send you, and put the Letter Pack into the postbox. Please send it so that the kit arrives at our Kyoto office before the date of contract termination. (Next month's fee will be charged if the kit arrives late.)

Address:
DX HUB株式会社京都支社
〒600-8813 京都市下京区中堂寺粟田町93 京都リサーチパーク6号館213号
TEL:075-315-5906

What should I do when the device is broken?

Please contact our customer support center and tell us that the device is broken.

What should I do when the device is lost?

Please contact our customer support center and tell us that the device is lost.