Sagawa Express has started verifying your identity when applying for a CALL SIM.
Starting June 15, 2026 (Monday), we have begun offering an identity verification service using Sagawa Express's "Recipient Verification Support" for CALL SIM applications.
■ Background of Service Launch
Following the new implementation of second-generation residence cards and specific residence cards (residence card + My Number card) on June 14, 2026 (Sunday), our service will now offer identity verification using Sagawa Express's "Recipient Verification Support" to accommodate non-face-to-face applications using these residence cards.
*Even if you apply using an older residence card (issued on or before June 13, 2026), you can still choose the identity verification service provided by Sagawa Express.
■How to Use
1. Upload a copy of your residence card when applying online.
2. Pay the initial fee.
3. SIM card / eSIM activation code will be handed over after the contract holder verifies the residence card upon delivery by Sagawa Express.
4. Start using the service after receiving the SIM package.
For detailed identity verification procedures, please refer to the "Identity Verification Page" on the JP SMART SIM official website.
